Terms and Conditions

Beauty Treatment Terms and Conditions

We value all of our clients time and loyalty and allow 5 minutes before any appointment but we have a strict cancellation policy which is as follows:

We charge 50% of the treatment if it is not cancelled within 24 hours of the allocated time. For not showing up to your appointment without letting us know, we charge 100% of the treatment. 

For our very busy times, i.e. evenings and Saturday, for any treatment over £100 we will take a non-refundable booking fee of 50% to secure the time allocated and reserving a therapist. 

We respectfully ask all clients to arrive on time for their appointments, lateness may result in your treatment being shortened if the time overlaps the next client’s appointment. 

Please inform the receptionist at time of booking, or your therapist before your treatment of any medical conditions or pregnancy. 

Gift vouchers are valid for 6 months and treatment courses are valid for 1 year. Both are non-refundable and non-transferable.

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. 

We reserve the right to change these terms and conditions at any time without prior notice.
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